Simple, One-Time Pricing
Pay once. Download instantly. Credits never expire.
No subscriptions. No auto-renewals. No hidden fees.
Secure payment via Stripe. Instant download after payment.
1 credit
1 credit = 1 personalised complaint letter
For one specific issue. Preview your letter before you pay.
- Guided complaint builder
- Structured, professional wording
- Preview before you pay
- Instant download — copy, email or print
Best for: One specific complaint you need to send today.
Secure checkout via Stripe. No subscription. No hidden fees.
5 credits
Works out at £2.99 per letter — save 40%
1 credit = 1 personalised complaint letter
The most flexible option. Use credits now or save them for later.
- 5 letters at £2.99 each — save 40%
- Use credits across any complaint type
- Preview every letter before paying
- Credits never expire
Best for: Anyone who may need a follow-up letter, or has more than one issue to raise.
Secure checkout via Stripe. No subscription. No hidden fees.
For ongoing or complex situations
10 credits + Escalation Support Guide
Works out at £2.49 per letter — save 50%
1 credit = 1 personalised complaint letter
For ongoing disputes, repeat issues, or situations that may need multiple rounds of communication.
- Generate up to 10 personalised complaint letters
- Suitable for follow-ups and escalation stages
- Use credits across multiple issues
- Instant access after payment
- Downloadable guidance if a company delays or ignores your complaint
Best for: People dealing with ongoing disputes, repeat issues, or situations that may require follow-up communication.
Secure checkout via Stripe. No subscription. No hidden fees.
Most customers choose the Complaint Pack — the best value for anyone with more than one issue to raise.
All prices include VAT. Credits never expire and can be used on any complaint type.
Compare Packages
| Feature | Single Letter | Complaint Pack | Ultimate Kit |
|---|---|---|---|
| Credits | 1 | 5 | 10 |
| Cost per letter | £4.99 | £2.99 save 40% | £2.49 save 50% |
| Guided complaint builder | |||
| Professional wording | |||
| Instant download | |||
| Use credits across multiple issues | — | ||
| Suitable for follow-ups & escalation | — | — | |
| Escalation Support Guide | — | — |
Single Letter
£4.991 credit — £4.99 per letter
- Guided complaint builder
- Professional wording
- Preview before paying
- Delivered as editable Word doc
Complaint Pack
£14.995 credits — £2.99 per letter
- 5 letters at £2.99 each — save 40%
- Use credits across any complaint type
- Preview every letter before paying
- Delivered as editable Word doc
- Credits never expire
Ultimate Kit
£24.9910 credits — £2.49 per letter
- 10 letters at £2.49 each — save 50%
- Use credits across any complaint type
- Preview every letter before paying
- Delivered as editable Word doc
- Escalation Support Guide included
How Credits Work
Each credit allows you to generate one personalised complaint letter.
You choose which complaint types to use your credits on.
Credits do not expire.
No subscription required.