Buy Credits.
Generate Letters.
1 credit = 1 personalised complaint letter. No subscription. Credits never expire.
1 credit
Perfect for a one-off issue.
- 1 complaint letter credit
- Choose any complaint type
- Choose your tone
- 1 free regeneration
- Download as PDF or text
5 credits — £2.00 per letter
Cover yourself for multiple issues.
- 5 complaint letter credits
- Use any time — credits don't expire
- All complaint types available
- All tones available
- 1 free regeneration per letter
- Download as PDF or text
10 credits — £1.50 per letter
The complete toolkit for serious issues.
- 10 complaint letter credits
- Use any time — credits don't expire
- All complaint types available
- All tones available
- 1 free regeneration per letter
- Download as PDF or text
- Escalation guide included
How Credits Work
Buy Credits
Choose a package that suits you. Credits never expire.
Fill Your Details
Tell us what happened. No credit used until you click generate.
Generate & Download
1 credit = 1 letter. Includes 1 free regeneration before download.
Frequently Asked Questions
What is a credit?
1 credit = 1 personalised complaint letter generation. When you click 'Generate Letter', 1 credit is deducted from your balance.
Do credits expire?
No. Once purchased, your credits stay in your account until you use them. No time pressure.
Can I regenerate my letter?
Yes! You get 1 free regeneration per letter before downloading. After download, regeneration costs 1 additional credit.
Is this a subscription?
No. You pay once for credits and use them whenever you need. No recurring charges, no hidden fees.
Is this legal advice?
No. Complaint Monkey generates professional letter templates based on common consumer rights, but we are not a law firm and do not provide legal advice.